Complaint Worst service by Kaya, Khan Market Branch, New Delhi

  • Kaya Skin Clinic Customer Care, Complaints and Reviews - Worst service by Kaya, Khan Market Branch, New Delhi
    Samvedna on 2017-10-17 22:45:00

    I had an appointment for Gycolic peel on 17.10.2017 at 1.00 pm. When I reached at the Khan market centre, I was told that Derma doctor will come at 2pm. I waited till 2pm as I reside very far from the centre.
    Intially i had been provided a room which was good, however after 15 mins waiting in room , I had been shifted to room in which AC water is leaking on my bed. This is disgusting.

    The derma lady doctor turn up at 2.30. The lady doctor was very rude. When she was applying peel , I told her regarding burning sensation on my face but she scolded and said let her apply the peel first on my face. After few hours of session, I found a burning mark on my face.

    This is really very shocking that Kaya people is so rude with valuable customer and provides service as they are doing charity work free of cost. It appears that time is valuable only for Kaya's staff / doctors and time is of no importance for clients who come here for getting are
    I really trusted Kaya but now I have realised that they don't deserve to be trusted.
    Hope this complaint will be heard .I request you to kindly train your staff to be polite and provide proper service to clients
    My ph no is 8826773961.
    My orders can be checked as well.