Complaint Pathetic Support by Byjus

  • Byju’s Learning App Customer Care Toll Free Number Complaint Email Id & Office Address - Pathetic Support by Byjus
    Kanwal Jayot on 2017-08-09 19:31:28

    Extremely disappointed with the product and services.

    Since the day one I have got this product Handy, haven’t received fruitful support. I have spoken to couple of people (Kanchan, Karthi, Vivek, etc.) and everyone is telling me different story. But no one interested to resolve customer issue. Every time my daughter is giving call to your no. never getting the call back from you guys. Even though commitment. This shows how much customer importance they have. Byjus is completely failed to deliver their promise services. Because for them only Money matter not the customer. They are completely failed to deliver whatever are there SLA's/ commitments. Right now I am calling customer care no. 1800 123456 and on waiting for last 15 mins. My daughters TAB is locked and she is not able to study at all. Even after couple of called no call back received from anyone. Useless company and support. I would never recommend this product to anyone in my life.

    - Kanwal