Complaint Worst Experience Ever

  • Treebo Hotels Complaint & Customer Care Number - Worst Experience Ever
    Vasim Sida on 2017-04-02 20:18:03

    I visited Ahmedabad yesterday and had booked my stay at Hotel Rajdeep Inn which is associated with your (Treebo) group. On my check in i was given a room whose AC did not worked properly and on complaining about it i was assured that it will work. It did not give the required cooling effect. Secondly in the morning there was not even a drop of water in the bathroom for bathing and toilet. This was the first time for me that i witnessed such weird condition in any hotel till now. How can you guys be so irresponsible that you cannot provide the basic services required by any individual ? When i called the reception and ask them to attend to this issue, they kept on assuring me by false promises that water will be made available soon. For 1 hour water did not came. Annoyed by this i asked mineral water bottle to brush my teeth, to this they again delayed in providing water bottle. They kept lying to me and saying that it will take only 5 mins more for the water to come. I reported this incident to your Delhi office also, but did not get any satisfactory answer.

    This was the worst experience ever. I want an explanation for this incident and also my money back.