Complaint Pathetic behaviour from Vijay Sales

  • Vijay Sales Complaint & Customer Care Number - Pathetic behaviour from Vijay Sales
    Muzaffar Ahmed on 2017-02-20 18:46:17

    I had bought a 32 inch led tv from your Andheri west outlet on 27 /07/2015.On 26 January 2017 there was some display problem on TV so the next day i called up your customer care and asked for a technician visit.technician came on 28 January and inspected the TV and said that it is not repairable and need to be replaced so i called on the same day and the requested the same.Your representative said they will the TV within 14 days but now it is more than 20 days i havent got any reply from your end.Whenever i am calling vijay sales customer care i am getting the same answer that they will revert by today itself and disconnecting the call.The customer service representative who are receiving the call named Sanjay,Pooja,Shruti doesnt understand customer feeling and leave the customer into disgrace.You should not keep such robots in your company who not only mislead the customer but also spoiling the name of your company.I am very much unhappy with your pathetic service and need my TV to be replaced within 2 days.I am also attaching the invoice copy for your reference.

    Regards
    Muzaffar Ahmed