Complaint Misbehavior of airport staff n costum officers

  • Indira Gandhi International Airport - Misbehavior of airport staff n costum officers
    Swati goel on 2017-01-13 18:44:32

    This is to kindly bring to your notice that behavior of the costume officers in delhi airport is extremely bad. My luggage was missed by emirates airlines while my travel from dubai to delhi. They send my luggage the other day ( 13th Jan 2016). The customs did not release the luggage. They did not call n informed us also. WE called them to inquire about our laggage only to found out custom officers have it. My husband went to airport. If any officer wants to check any luggage that is fine, as they are doing their duty. To harress my husband by picking out all ladies stuff in front of 10-20 ppl is unacceptable. Asking silly question like " why clothes t neatly placed in transparent plastics ?" is stupidity. Is concept of dry cleaning is so foreign them? If they find anything suspicious ask directly or take action with some decency. There is absolutely so need for unnecessary taunts n comments. The airport staff didn't even apologize for there mistake of leaving my luggage. They didn't even call to inform us about hold my bag.
    It's very disappointing to see educated officers behaving like illiterate n uncultured people.