Complaint Not refunding the advanced money on cancellation- Creta

  • Kodimatha Popular Hyundai - Not refunding the advanced money on cancellation- Creta
    Rajesh on 2015-11-12 09:26:32

    Dear Sir/ Madam,

    The mail is intended to express my concern over not refunding the advance booking money which I handed back to the Popular Hyundai Thiruvalla agent. I made booking for Creta on 14th October 2015, and handed them rupees 50,000 INR (Please find the attached order form). In turn due to unexpected medical expenses to meet with my family, I decided to cancel the deal, which I informed the dealer officially in written as well on 28 Oct 2015(please find the attached). The executive from the above mention dealer is not responding to my calls as well as seems like holding back the money which will be needful for me in this crisis situation.

    I humbly request to do the needful to give back my advanced money that is 50000 INR as well as guide the concern dealer to meet the customer’s request at the very best.

    Thanks and regards
    Rajesh