Complaint Harrasement of Seva Indane Dealer

  • Bhubaneswar. NOBEL INDANE  - Harrasement of Seva Indane Dealer
    Gouraav Das on 2015-10-09 16:00:33

    Dear SIr/Madam,
    Greetings of the day...
    As advised by you against my complain no 2368751 self had a telephnic discussion with Mr Shiva Prasad Mohanty regarding my earlier mentioned issuie,Whereas the Distributor has came to my mentioned adress & done the needful for the verification,After that i received a confirmation call from Mr Panigrahi (Manager)8339051760(Mob)that i would visit there office to Seva Indane on Dtd 09-10-2015 in between 11.00Am to 12.30 Pm & collect my new cylinder along with the gas stove & other necessary documents for which the amount has already been paid on-line.
    As i was out of station when i received the call from Mr Panigrahi & due to my urgency need of Gas connection i immodestly travelled over night to bhubaneswar & also taking a emergency leave from my organization for Dtd 09-10-2015 & very shockingly when i reached the office of Seva indane-Kapilprasad bhubaneswar by hiring a taxi the Seva Indane Person Mr Panigarhi conveyed that the concern person who has to handover me the new connection has gone somewhere & i again need to visit to seva Indane on 12-10-2015(Monday),Whereas they also informed that the amount for the Gas Stove which is paid by me on-line of Rs 1975 is not available with them as the Gas stove which is costing RS 1975 is of low cost,So as to i have to forcibly pay Rs 2300 for the gas stove.

    Please advise whether i have done a Blunder by Choosing IOCL or I shall be helped by any-means.

    This should be treated as a Sincere harassment to the customer form the Dealer & I would request you to take up the matter & revert orelse please confirm shall i withdraw my application & get my paid money back????