Complaint No clarity on diagnose the problem taken too much time finally said Mother board problem

  • Marathahalli Samsung Authorized Service Center - No clarity on diagnose the problem taken too much time finally said Mother board problem
    tauseef khan on 2015-09-15 17:32:14

    No clarity on diagnose the problem of my samsung galaxy tab2 taken too much time after many follow up given reason engineers are on leave.and finally manager said on third follow up Mother board problem is in my tab need to replace with new one, cost is around 8000 rs. I told to buggers manager make it 2000 and fix it if possible take ue time.he told me finally we cannot go less than 5k .again i told to manager better to keep it with u and think and let me know I will also replan and thought about mother board replacement.I took my tab 2 back and given outside mobile shop the guy he fixed the problem within two days and charges 650 only I given 1000 as gift to mobile repair guy. Finally my concern all engineers working in service centre are useless dont have knowledge of even not able to find out and diagnose the problem better shut down service centre , after this incident I am going to take action going to spread awarenss to people on social media and on other . You guys cheating other wasting time.

    Service centre Address:97/02,D-01 st Floor,MTK Reddey Building,Out Ring Road,Marathahalli,Bangalore.