Complaint Unwanted Bal dedaction
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Aircel Nodal Officer - Unwanted Bal dedactionChandan paswan on 2015-08-23 17:10:44
Dear sir
I request to you plz read carefully
mere ek no. 9852542196 se
Mai pichle one weak se pareshan hu
Mujhe koi v custmer care exutive help nahi kar rahe hai
Plz help me
Mai 17/08/2015 ko rs 70 recharge kiya mujhe 80 ka bal mila mera pura bal kat liya gaya
Fir maine 18/08/2015 ko subah me fir 70 rupya recharge karwaya use v kaat liya gaya
Maine 9:49 Am mai call kiya to ek exutive se meri bat hue
Unhone mujhe kaha ki aapka coplane maine bana diya h 24 hr. Mai aapka bal mil jayega
But mujhe koi bal nahi mila
To after 24 hours jb maine call kiya
To kaha gaya ki aapke no. Par koi complane nahi hue h
Fir maine request ki or unhe sari bat bataya to
Unhone mera complane to banaya
But mujhe koi balence nahi prapt hua
Fir 21/08/2015 ko 25 rupya ka bal dedction hua
Jiska maine 22/08/2015 ko 8:52 minat par complane kiya
Unhone mujhe fir kaha ki aapka bal 24 hr. Me mil jayega
But fir nahi mila mujhe koi bal
Or jb fir se customer care ko fone kiya to unhone koi responds nahi diya
Plz help me sir
Thanks®ards
Chandan paswan
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