Complaint Unwanted Bal dedaction

  • Aircel Nodal Officer - Unwanted Bal dedaction
    Chandan paswan on 2015-08-23 17:10:44

    Dear sir
    I request to you plz read carefully
    mere ek no. 9852542196 se
    Mai pichle one weak se pareshan hu
    Mujhe koi v custmer care exutive help nahi kar rahe hai
    Plz help me
    Mai 17/08/2015 ko rs 70 recharge kiya mujhe 80 ka bal mila mera pura bal kat liya gaya
    Fir maine 18/08/2015 ko subah me fir 70 rupya recharge karwaya use v kaat liya gaya
    Maine 9:49 Am mai call kiya to ek exutive se meri bat hue

    Unhone mujhe kaha ki aapka coplane maine bana diya h 24 hr. Mai aapka bal mil jayega

    But mujhe koi bal nahi mila
    To after 24 hours jb maine call kiya

    To kaha gaya ki aapke no. Par koi complane nahi hue h
    Fir maine request ki or unhe sari bat bataya to
    Unhone mera complane to banaya
    But mujhe koi balence nahi prapt hua
    Fir 21/08/2015 ko 25 rupya ka bal dedction hua

    Jiska maine 22/08/2015 ko 8:52 minat par complane kiya
    Unhone mujhe fir kaha ki aapka bal 24 hr. Me mil jayega

    But fir nahi mila mujhe koi bal

    Or jb fir se customer care ko fone kiya to unhone koi responds nahi diya

    Plz help me sir

    Thanks&regards
    Chandan paswan