Complaint Phonpe app से बैंक ऑफ़ बड़ौदा के क्रेडिट कार्ड से रुपिया 4999+4999=9998 का जानकारी बहार दो बार ट्रांजेक्शन कटा।
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Reserve Bank of India [RBI] Customer Care, Complaint and Reviews - Phonpe app से बैंक ऑफ़ बड़ौदा के क्रेडिट कार्ड से रुपिया 4999+4999=9998 का जानकारी बहार दो बार ट्रांजेक्शन कटा।PRAJAPATI GUNVANTKUMAR AMBALA on 2024-04-23 16:13:31
सर मेरे फोन में यह ट्रांजेक्शन 01/04/2024 को सुबह 7:58 बजे हुआ था। मुझे पता चला दोपहर 3 :00 बजे। मैने तुरंत phonpe टोल फ्री नंबर पर कॉल किया, उन्होंने मुझे FIR करने को कहा। मुझे लगा कि बैंक में संपर्क करके आगे कि कार्य वाही करे, लेकिन बैंक में 01/04/2024 को छुट्टी थी। दूसरे दिन बैंक से कोई जवाब नहीं मिला।
मैने दूसरे दिन BOB फाइनेंस पर टोल फ्री नंबर पर कॉल किया। उन्होंने भी मुझे FIR करने को कहा ।मैने 1930पर कॉल करके सारी जानकारी दी। मेरी FIR NO - 31104240049642 है। मैने BOB फाइनेंस पर COMPLEN कि है,पर अभी तक समस्या का हल नहीं निकला।मैने यह ट्रांजेक्शन नही किया। यह ट्रांजेक्शन मेरी जानकारी के बहार हुआ है।मैने OTP किसी को भी नही दिया। में भला अपने आप 4999+4999=9998 का नुकसान क्यों करू?इसके ठीक तीन दिन बाद मेरा व्हाट्सएप भी हैक (HANCK) हुआ था। मैने फोन को FORMET(RE START) किया।इसके अलावा सच साबित करने के लिए मेरे पास कुछ भी नही है।
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