Complaint Subject: Urgent Complaint Regarding Delayed Delivery of Burgman Street at Mahavir Suzuki Service Centre (Veichle No- OD02BP6594)
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Suzuki Service Centre in Cuttack - Subject: Urgent Complaint Regarding Delayed Delivery of Burgman Street at Mahavir Suzuki Service Centre (Veichle No- OD02BP6594)Dr. Jyosil Kumar bhol on 2024-04-23 14:47:44
Subject: Urgent Complaint Regarding Delayed Delivery of Burgman Street at Mahavir Suzuki Service Centre (Veichle No- OD02BP6594)
Dear Suzuki Main Centre Management,
I am writing to bring to your immediate attention the severe consequences I have faced as a result of the prolonged delay in servicing my Burgman Street scooter at Mahavir Suzuki Service Centre. As a medical professional, the efficient operation of my vehicle is paramount to my ability to provide timely medical care to patients. However, the extensive delay in completing the engine servicing, which was initially scheduled for April 6th, 2024, has led to significant losses of time, resources, and opportunities to serve those in need.
Despite numerous assurances and promises from Mr. Santosh, the manager at Mahavir Suzuki Service Centre, my scooter remains in their possession as of today, April 23rd, 2024. This unacceptable delay of 17 days has not only disrupted my daily routines but has also compromised my ability to fulfill my professional duties as a healthcare provider.
The level of service and professionalism exhibited by Mahavir Suzuki Service Centre falls far below the standards expected from an authorized service provider representing the reputable Suzuki brand. Mr. Santosh's apparent negligence and inability to effectively manage service operations have exacerbated the inconvenience and distress experienced by me, a loyal Suzuki customer.
I urge you to conduct an urgent and thorough investigation into this matter and take immediate action to rectify the systemic issues plaguing Mahavir Suzuki Service Centre. Medical professionals, like myself, rely heavily on our vehicles to deliver essential services to our communities, and any disruptions to the timely servicing of our vehicles can have grave consequences.
It is imperative that steps are taken to prevent such lapses in service quality from occurring in the future, as the consequences extend far beyond mere inconvenience for customers. I trust that you will prioritize this matter and ensure that appropriate measures are implemented to safeguard the interests of Suzuki customers, particularly those who serve in critical professions like healthcare.
I look forward to your prompt response and resolution to this urgent matter.
Sincerely,
Dr. Jyosil Kumar Bhol
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