Complaint Urgent: Complaint About Rude Bus Conductor and Safety Concerns for Woman Traveling Alone at Night

  • GSRTC Customer Care, Complaints and Reviews - Urgent: Complaint About Rude Bus Conductor and Safety Concerns for Woman Traveling Alone at Night
    Kushal Vyas on 2023-11-14 15:12:44

    Dear Sir/ma'am,

    I hope you're doing well. I need to tell you about a troubling incident on one of your government buses from Bhuj to Gandhidham.

    My family member, a lady, was on this bus and had a bad experience with the conductor. He was rude and used rough language, even after she told him she was getting off at Gandhidham. Instead, he gave her a ticket for Adipur and, when they reached Adipur, told her to leave in a rude way.

    When she asked for a Gandhidham ticket, he refused and argued with her, ignoring the safety of a woman traveling alone at night. Other passengers asked him to give her the right ticket and take her to Gandhidham, but he continued shouting.

    This happened at around 10:25 pm, making it even riskier for her. The safety of a woman alone at night should be a top concern, and the conductor's behavior was unacceptable.

    Please look into this and take quick action. Passengers' safety, especially for women alone at night, should be a priority.

    Thank you for your understanding and quick response.

    Sincerely,
    Kushal Vyas