Complaint Wrong reports

  • Dr Lal PathLab Customer Care Number Office Address Complaint Email Id - Wrong reports
    Dr Smriti Borah on 2023-10-30 21:10:05

    It is to inform you that I had given two samples for THYROID PROFILE TEST at Lal path on 29th oct and 30th oct 2023. However there is gross difference in the values in both the reports. On reporting the issue, there is was no compliance from your part. I just received a call stating that the values are same on re checking. When i requested for the new report, i was refused.
    I am a doctor myself and I am pregnant.. this is medical negligence on your part since both the reports state different diagnosis and needs completely diff treatment. This is highly unprofessional and irresponsible behaviour as it involves two lives. I want immediate action from lalpath with proper resolution to my issue otherwise it will be dealt legally.