Complaint Quality of chips

  • Lays Chips Customer Care Number & Toll Free Helpline Office Address & Complaint Email Id - quality of chips
    KHUSHI MEHTA on 2023-10-17 14:40:19

    Dear Lays Customer Service Team,
    I hope this email finds you well. I am writing to express my disappointment with a recent purchase of Lays chips. As a loyal customer of your brand for many years, I have always enjoyed the quality and taste of your products. However, my most recent experience has left me quite dissatisfied.

    I purchased a bag of Lays Classic Potato Chips from my local grocery store on 17/10/2023 .To my dismay, when I opened the bag and tasted the chips, I noticed a significant decline in quality. The chips were noticeably black in colour and the overall taste was really bad . And this has happened several times . I’m really shocked that how your company is not investigating in this matter .

    I have attached a photo of the product .

    As a long-time customer, I value the Lays brand and have come to associate it with high-quality snacks. This recent purchase has left me questioning the consistency and reliability of your products.

    I kindly request that you investigate this matter and take steps to ensure the quality of your products, as I believe that Lays should maintain its reputation for excellence.

    I would appreciate it if you could address this issue and provide me with your feedback on the matter. It is my hope that Lays can continue to provide the exceptional products that I have enjoyed in the past.

    Thank you for your attention to this matter, and I look forward to hearing from you soon.

    Sincerely,

    Khushi Mehta