Complaint Undelivered consignment 100007511016 since 03-10-2023 till 05-10-2023

  • Safexpress Customer Care Number Toll Free Helpline Office Address & Complaint Email Id - Undelivered consignment 100007511016 since 03-10-2023 till 05-10-2023
    Gaurav Garg on 2023-10-05 18:55:15

    Dear Sir/Madam,

    We have booked urgent material consignment from Zirakpur Punjab on date 29-09-2023 for Prayagraj on door delivery basis Way bill number 100007511016. Same consignment arrived at prayagraj on date 03-10-2023(as verified from your tracking portal), But same is still not delivered i.e till 05-10-23 evening due to which our work is badly hampering. We tried to collect same from your office many times since 03-10-23 but your allahabad office staff denied to give us same and asked same be delivered only at our address on 03-10-23 . We called your customer care number at 09311113113 on date 04-10-2023 and 05-10-23 evening, but they are not able to give satisfactory answer and abruptly cut the phone on question as why same not be delivered since last 3 days despite arrival at Prayagraj on date 03-10-2023. Such unproffesional approach is never expected from Safexpress. Neither your staff called us for any assistance for delivery even once during these 3 days

    It is advised to take a strict note on this case and submit action report for such significant delay. Otherwise case may be forwarded to legal wing for action


    Thanking You

    Gaurav Garg
    7888585351