Complaint Oversight from hospital leading to physical, mental and financial trauma
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Manipal Hospital Customer Care, Complaints and Reviews - Oversight from hospital leading to physical, mental and financial traumaJijo Varghese on 2023-08-24 00:47:40
Hi Team,
I am writing this email on behalf of the patient specified in the subject. I am his brother and would like to bring to your attention on the issue which was caused based on hospital oversight.
Above said patient met with an accident and was admitted in Manipal Hospital Yeshwantpur branch on 13 Jul 2023. Dr. Avinash was involved in the treatment. Based on the examination it was found that the patient was suffering from "Hemiplegia and hemiparesis following nontraumatic subarachnoid hemorrhage affecting right dominant side" all the test, xray, scan were taken and medicines were provided for above highlighted issue and was discharged on 17th Jul 2023 with next step to visit the doctor after 1 week.
Patient had visited the doctor and informed the doctor that he had pain in left hand also there was swelling. Doctor had advised that it is nothing to worry gradually the pain would go and advised to visit after 2 weeks. After 2 weeks the pain was still existing and doctor still advised that the pain would go.
As the pain was still existing (17 Aug 23) patient revisited the doctor and he had now advised us to go to ortho and scan the left hand. Post the scan it was found that in the left hand 2 bones have broken and is in worst condition which would needs operation to cure. Doctor had admitted that this was not noticed initially.
The oversight in the initial stage of treatment has now complicated this issue due to which patient is suffering mentally, physically and financially.
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