Complaint Poor quality product

  • Venkys Customer Care, Contact Number, Office Address, Email Id - Poor quality product
    Smitha Maheendran on 2023-08-22 20:26:10

    We ordered a full tandoori chicken on 22nd Aug, 2023 and waited outside for 30 min for the same to grilled and delivered to us. However, when we reached home, we found the item was burnt beyond recognition. It appears the bird must have weighed much smaller 500 to 600 gms and was still put in the over for 30 min. Another possibility an existing pre-cooked bird was put in the oven the second time. Nevertheless, overall the experience was very bad. Pls ensure you have trained staff who understand how to make this right for customers. You are anyway charging a premium for your chicken and now you deliver poor quality.