Complaint Double Payment refund for Ola Cab CRN 7479549702 on Friday 30 June 2023

  • Ola Auto Customer Care Number – Toll Free Complaint no (24X7) Helpline email Head Office - Double Payment refund for Ola Cab CRN 7479549702 on Friday 30 June 2023
    Muktesh Sarpotdar on 2023-07-14 20:27:42

    Respected Sir/Madam,

    I used Ola Cab from Dombivali to CST international Airport CRN 7479549702 on Friday 30 June 2023 started at 4:00PM
    Mini Silver WagonR, Driver name: JIVADHN KUMAR CHOTIL Contact number:- 9137292886
    After reaching to Airport driver ask me to pay Rs.881. I paid Rs 881 by using Phone pay. First payment was on hold, not successful. Driver asked to pay again as he was in hurry & he did not receive first payment. Second payment was successful for Rs. 881. Driver promised me to return back money if he receives double payment.
    First payment cleared after few hrs. & credited to driver account by Phone pay.
    But driver not responding to return back Rs 881.
    Please find attached file for
    Ola Cab trip details
    Two time payment from Phone pay
    Payment details with transaction number for double payment.
    I raised double payment problem through Ola app, but no use. There is no feedback on refund.
    Kindly arrange to refund Rs. 881 to my HDFC bank account (link to Phone pay)
    Account no 01751050009252
    IFSC HDFC0000175

    Thanks & Regards,
    Muktesh Sarpotdar