Complaint Replace/Repair Woodland Shoes

  • Aero Club (Woodland India) Customer Care Complaints and Reviews - Replace/Repair Woodland Shoes
    Ganga Parshad on 2023-07-13 14:53:31

    I have purchased Woodland FWR MEN SHOE G 4092Y15, KHAKI, 41 model shoes dated 05.09.2022 from Aero Club, Sonipat, Haryana (GSTIN No. 06AAFFA1550L1ZR). The sole of the shoe broke on 19.02.2023, for which I paid Rs.600 for the repair of the same. After this, in the month of April, 2023, the stitching of the upper part of the shoe tear off and I have to contact the woodland showroom again for the stitching of that part again. Now in July, 2023 the shoe stitching has opened again. Woodland shoes are known for being rough and tough. My nature of work is not such that there may be any possibility of damages to the shoes. I am working as a Private Secretary in the Ministry of Home Affairs, Government of India. When I contact the woodland company for repair purpose it usually takes approximately 20-25 days. I purchased these shoes from the company with the impression that it’s a world renowned company in shoe making. But now I am tired of purchased shoes. I would like to make a humble request to replace these shoes.