Complaint Scam / glitch of UTS app

  • UTS App Complaint & Customer Care Number - Scam / glitch of UTS app
    Saroj on 2023-06-04 10:19:51

    4/ 06/2023
    Am traveling in Mumbai.
    I booked online ticket on UTS app, and made payment via Paytm, money got deducted.
    When TC asked me for ticket on Dadar station, Mumbai. I tried to show the online ticket, but the UTS app was showing no transaction neither my ticket of rs.40.
    I showed them the successful transaction and money debited from account, but it's of no use, I had to pay the fine of 260/- rs. Unnecessary.
    I told the TC that it's glitch in UTS app, or now I don't know if it's app scam. We can't rely on such government based app.
    I paid my fine to TC , Mrs. Mansi Mahesh Dalvi.
    I don't even know if it's really gonna collect as ticket fine. Or the money is going to their private account.
    Who is responsible for app glitch??