Complaint Payment Made but not getting NDC Letter from Axis Bank

  • Reserve Bank of India [RBI] Customer Care, Complaint and Reviews - Payment Made but not getting NDC Letter from Axis Bank
    Mohammad Abid Ahmad on 2023-05-30 10:40:55

    i was having Axis bank credit card in 2007 and due to payment not done card was closed.

    i was getting calls and mails from CreditMantri for payment

    i made a payment of 54043 on 6th may throgh paytm and axis bank accepted the payment.

    now after i made payment bank is asking me customer id and registerd mobile number and registerd email id ,

    card was last used in 2007 and i do not remember my registerd mobile number or email id.

    bank is not ready to issue NDC Letter to me ,

    What i should do now ? Please Advise