Complaint Very poor service of DTDC

  • DTDC Courier Customer Care Number Complaint Email Id & Office Address - Very poor service of DTDC
    K.K.Mittal on 2023-05-15 11:56:52

    I am really impatient as the parcel contains live plants which was declared also at the time of booking. Total charges were Rs 360 with the assurance that I will reach the next day through flight service. Today is 5 th day. I have not yet received the parcel.
    Do you think that my plants will be in healthy condition without oxygen after 5 days. These are costly plants.
    Earlier my vendors took services of Delivery Direct Express and smartrlogistic. Both charged Rs 100 and I got my parcels within three days.
    When I try to talk on telephone to customer service I go from waiting 2 to waiting three while holding the phone for 5 minutes. I don’t know how this can happen.
    K.K.Mittal IAS (Retd)