Complaint Withount travel refund amount made 0

  • Gujarat Travels Customer Care, Complaints and Reviews - Withount travel refund amount made 0
    N h Manure on 2023-05-06 15:18:31

    I booked travels for today 12:25 from Kadodara to Sion.
    11 am contacted to the driver he said bus is late by 1 & half hour.

    Latet again called him at 12 noon, he said bus is breakdown hence he will adjust me in another bus which may come at 14:30pm.

    Later after my call at 14:00 he given me the other bus contact no.
    The other bus driver said bus is stucked in Ankaleshwar and will take much time.

    Hence i requested him to cancel my ticket.

    Just before i received message that ticket is cancelled and refund made 0.

    Kindly look in to this matter and revert my ticket amount 2100/- to my bank a/c.


    Thanks