Complaint Subscription paid, neither received newspaper nor coupon as promissed by toi

  • The Times of India Customer Care Helpline Number Office Address Complaint Email Id - Subscription paid, neither received newspaper nor coupon as promissed by toi
    S. KRISHNAKUMAR on 2023-04-25 22:52:47

    It is shocking and surprising to see the most renowned company is not even bothered to respond to the voice of its consumer irrespective of sending several emails and phone calls, after getting the subscription amount.

    Your act of taking the subscription amount and not sending the newspapers and amazon coupon worth of INR. 400 as committed by you is not acceptable that too for the Company of your standard.

    I have called your customer care for morethan 6 times for the past 10 days even in my busy schedule, which is of no use. Your customer service miserably failed to address the basic issue which I hope the management is not aware.

    However, the act of your's is a completely breach of trust. I am completely aggrieved by the act of your customer service, will take it up legally to protect my rights and interest.