Complaint Double payment in food area

  • City Pride Kothrud Cinema Booking Number : +91 20 25458875 - Double payment in food area
    Gauri on 2023-04-14 14:26:57

    Dear team city pride,
    Yesterday ie. 13th of April we were in kothrud city pride to see the movie super Mario bro. For 8. 30 show.
    In the interval we purchased some food from the food store amount 610. First I paid it through debit card for which showed as failed on your machine... but the amount got debited from my account.. the person on counter said it will be reversed in few minutes so I paid again with gpay.which was the successful one.
    But till now the amount is not reversed
    Please do the needful

    Regards,
    Gauri