Complaint Payment issue

  • Ola Auto Customer Care Number – Toll Free Complaint no (24X7) Helpline email Head Office - Payment issue
    THANGA DURAI P on 2023-01-23 09:16:31

    Dear sir/ madam

    I'm self Thanga Durai I as book a Ola auto on 23-01-2023 the total amount show in Ola app 225rs but the driver toll you amount 525. I ask him he toll there is a cancellation fee so you pay must and I toll I not see any cancession fee in my account. And also one call from from partner customer care she told you pay 525 and she just cut the call. Is in hospital so there is a emergency so I will pay that driver 525. But but I was not canceling any ride the rider only told please cancel your ride because he asking for a extra charge I told no I not pay extra so he told cancel your ride so I cancelled because. In my cancellation time do not show any cancession fees you did not remand my cancellation fee. it's not fair. I want my 300 back please help as soon as possible. Thank you