Complaint Defective weighing machine
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MedPlus India Customer Care, Complaint and Reviews - Defective weighing machineBibhu Prasad Das on 2023-01-02 21:20:09
It is about the weighing scale I had purchased - vide your Invoice 22230426603****(indelible) on 16.09.2022 - from your store - INORBBI00034. It was one unit of Eagle digital weighing scale - Model No: EEP1007A. Since the machine gave erratic readings, I brought this to your knowledge.
I was advised by phone to send video clips, but later on I was asked to give back the item at the store from where it was purchased.
I went to the store with the material, but the gentleman at the counter refused to accept it. It was humiliating and I had to come back.
If you have a solution to mitigate the issue, please advise.
Thanks
B.P.Das
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