Complaint International Courier and delay

  • DTDC Courier Customer Care Number Complaint Email Id & Office Address - International Courier and delay
    Ghanashyam Walimbe on 2022-12-10 14:55:58

    Sir
    Good day
    I handed over personally Goods to be sent to UK to my Son ,in your Kothrud office 0n 5.12.2022 vide Internal Ref No N25299297 . It was 30 kgs. Payment was due which is made two days back but the consignment kept on hold at your Pune office. It could have held at Mumbai rather than Pune as it is delayed for No reason. In fact I thought on7th consignment will leave for London as the stuff is Food items. All items list is handed over to Mr Amit. I am surprised to see the delay and holding the consignment in Pune. I worked with Jeena for 30 years and then Emirates i.e Sharff Logistics but never seen such delay . Yes Payment is most important but one could have held it at Mumbai also. As it is consolidation will be done in Mumbai. What was the reason to kept parcel in Pune for 5 days. or after payment 3 days...
    Can some one answer ?
    Regards
    Walimbe
    Ph 9717036192