Complaint Not allowed access to see my husband in ICU in a critical condition, admitted only yesterday

  • Manipal Hospital Customer Care, Complaints and Reviews - Not allowed access to see my husband in ICU in a critical condition, admitted only yesterday
    Nafisa Mithaiwala on 2022-11-24 09:06:23

    My husband has been admitted in ICU yesterday. Inspire of calling twice last night for an update, there was not a return call even though promised. I have come now 9am to see him and am not allowed access, even on a request to just visit for 5 mins to get an update on his condition. Point blankly refused. I am not asking to be seated in Icu just to know his condition exceptions are made I am told but I was refused point blank. This is totally unacceptable. I understand the visiting hours but I am his wife and if I am here at the hospital wishing to just see him for a minute the courtesy and responsibility of the hospital should be to understand the stress I am going through at the moment. There was no empathy whatsoever. Very disappointed customer!!!