Complaint 1 lac money has been taken from bank account through online shopping from your portal

  • One97 Communications Customer Care, Complaint and Reviews - 1 lac money has been taken from bank account through online shopping from your portal
    karthick R on 2022-09-16 22:34:14

    Dear Team,
    Today my parents got call the EB bill has not been paid and if its not paid in time. Electricity to house will be disconnected.
    They asked my parent that they have to pay 10 rupees as initial token and remaining has to be paid later and they have instructed to install a APP called “ Auto forward SMS to PC” in the phone using play store.
    Dear Team,
    Today my parents got call the EB bill has not been paid and if its not paid in time. Electricity to house will be disconnected.
    They asked my parent that they have to pay 10 rupees as initial token and remaining has to be paid later and they have instructed to install a APP called “ Auto forward SMS to PC” in the phone using play store.
    My parents without knowing did the instruction provided by the fraud guy. Then they requested to tell the debit card details to them. Without knowingly my parent gave the debit card details and then they started to take money from my parent’s accounts.
    [16:10, 16/09/2022] Mom Cell: Rs.19998.00 spent on POS/Ecom using IB Debit card on 16/09/22 15:11 at One97CommunicationsLim Ghaziab from Ac:XXX079470. Bal:113820.30 CR. SMS BLOCK to +91-9289592895 to block all digital channel transactions if the current transaction is not done by you - Indian Bank.
    [16:10, 16/09/2022] Mom Cell: Rs.19998.00 spent on POS/Ecom using IB Debit card on 16/09/22 15:17 at One97CommunicationsLim Ghaziab from Ac:XXX079470. Bal:33828.30 CR. SMS BLOCK to +91-9289592895 to block all digital channel transactions if the current transaction is not done by you - Indian Bank.
    [16:11, 16/09/2022] Mom Cell: Rs.19998.00 spent on POS/Ecom using IB Debit card on 16/09/22 15:15 at One97CommunicationsLim Ghaziab from Ac:XXX079470. Bal:53826.30 CR. SMS BLOCK to +91-9289592895 to block all digital channel transactions if the current transaction is not done by you - Indian Bank.
    [16:13, 16/09/2022] Mom Cell: Rs.19998.00 spent on POS/Ecom using IB Debit card on 16/09/22 15:14 at One97CommunicationsLim Ghaziab from Ac:XXX079470. Bal:73824.30 CR. SMS BLOCK to +91-9289592895 to block all digital channel transactions if the current transaction is not done by you - Indian Bank.