Complaint Fridge stand

  • Viveks India Customer Care, Complaints and Reviews - Fridge stand
    Gomathy Srinivasan on 2022-07-04 08:24:11

    I purchased Whirlpool fridge and fridge stand from Vivek’s Nanganallur show room in Feb 22 vide your invoice no.2119203055 Dt.24/02/2022. The fridge stand is not suitable to the model which we bought from you. When we place the fridge on the stand, it is slanted. If we keep any liquid item inside the fridge, it is not safe. Whirlpool service personal came and checked. He said fridge rear legs are not resting properly on the stand. Several times I requested Vivek’s Nanganallur branch to replace the stand but their response is very poor. They always say fridge stand is out of stock. Vivek is trying to push and sell the products to the customer and there is poor service after sales.