Complaint Solar-Roof-Top-Netmetering - 2000931204221000

  • TNEB Customer Care | Electricity Complaint – Tamil Nadu 24*7 Toll Free - Solar-Roof-Top-Netmetering - 2000931204221000
    R Prakash on 2022-06-10 13:16:29

    I have applied Solar net meter on 30th April 2022. Solar-Roof-Top-Netmetering - 2000931204221000. Since then i have been following up with Pallikaranai EB office, whenever i visit the office i have been told that they are not able to see my application request on the portal, it took nearly 3 weeks to resolve despite me following it with them.

    CI visited my home for site inception on 20th May 2022 and he had sent estimation to AD office and awaiting response. Since then i have been following it up with Pallikaranai EB office. The standard answer which i am getting is waiting for an approval from AD office for the estimation. I am sorry its not my responsbility to follow the status, it suppose Palliikarani EB follow up with AD office to get this sorted out. I have been told that i need to follow with AD to speed up the process, Its not consumer job. Could you please escalate ang get this done as a matter or urgency please?

    I have invested on solar around 4 lakhs not been used since installation, its been more than 2 months, am unable to use solar facility because of net meter connection delay.