Respected Sir/Madam,

With respect, I want to urge that the complainant had visited on dated 27.08.2021 at Head Post Office, Near GGIC, Bulandshahr-203001 (U.P.) to close saving account no. 3129008148 but account had not closed by Mr. Suraj Prakash, Post Assistant (Saving Bank) Head Post office Bulandshahr and complainant's ATM card had been closed by him on above date without complainant permission, without follow any rules and also ATM card block no. had not provided by him to the complainant. After that a complaint DPOST/E/2021/26339/28.08.2021 was given by the complainant.

The complainant want to say that Shri Suraj Prakash, Post Assistant (Saving Bank) Head Post office Bulandshahr did not know account closure rules on dated 27.08.2021 despite this, he was seeing the work of account at Head Post office Bulandshahr as shown in the report PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 01.10.2021, (Reference DPG/P/2021/80827 DATED 02.09.2021). But Postmaster Head Post Office Bulandshahr Mobile No. 9627967147 dated 27.08.2021, Officer of Bulandshahr Divisional Office India Post Mobile No. 7017762429 (complainant testimony through phone dated 02.09.2021), Inspector Northern Circle Head Post Office Bulandshahr Mobile No. 9414245524 (complainant written testimony at residence dated 22.09.2021), Superintending of Post Head Post Office Bulandshahr dated 24.09.2021 and Inspector Circle Office Head Post Office Bulandshahr ((complainant written testimony at Head Post Office Bulandshahr through Letter No. BSR/Cl/Inquiry/Anurag Agarwal/2021, Bulandshahr Dated 02.09.2021 on dated 29.09.2021), 01.10.2021, 20.10.2021 (dates that mentioned with above all persons names was inquiry and written testimony dates that has written with full details in attached main complaint 21.01.2022) knew very well that application was mandatory before closing ATM card but did not confirm it to complainant in beginning, hide above rule and involved to complainant in a long process on above dates by above all authorities that shows complainant's mental harassment and blamed to complainant in reports PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 24.09.2021 and PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 01.10.2021, 20.10.2021 (Reference DPG/P/2021/80827 DATED 02.09.2021 issued from Superintending of Post Head Post Office Bulandshahr as well as all complaints of complainant had been closed on PGPortal, Director of Public Grievance New Delhi by above all authorities that shows above all reports issued from Superintending of Post Head Post Office Bulandshahr.

Now, please take a reference of attached recording and missed call images dated 19.01.2022 in which Mr. Jordan J (true caller name) said name Mr. Abhishek (Steno) Bulandshahr Divisional Office India Post Mobile No. 7017762429 fearing to complainant to give missed call two times in 03:59 PM dated 19.01.2022 and after that call in 03:59 PM dated 19.01.2022 on complainant Mobile no. 9927269154 in which a pressure has given to complainant to close saving account no. 3129008148 of Head Post Office, Near GGIC, Bulandshahr-203001 (U.P.) so that all complaints could be closed by complainant against all above authorities. After that Post Assistant (Saving Bank), Postmaster Head Post Office Bulandshahr-203001 (U.P.) and Shri M.S. Dagur (PRI(P) Mobile No. 7983613213 (Three persons) came at complainant residence Shastri Nagar Gali No.2, Bye Pass Road, Bulandshahr-203001 (U.P.) on dated 19.01.2022 time 05:00 PM in Corona and Omicron without any prior information, any call, any letter regarding to talk about complainant's complaint on behalf of Superintending of Post Head Post Office Bulandshahr. They discussed complaint matter from complainant between 05:00 PM to 06:00 PM dated 19.01.2022 and told to complainant that they will talk to Superintending Sir regarding MENTAL HARASSMENT COMPENSATION and action on blame all above authorities who are mentioned in complainant's complaint (attached complaint 21.01.2022). As well as complainant told to them that he can not come in Corona and Omicron regarding to talk their Superintending Sir who had been blamed to complainant in his reports PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 24.09.2021 and PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 01.10.2021, 20.10.2021 (Reference DPG/P/2021/80827 DATED 02.09.2021. In spite of above, Account Closure Form SB-7A has sent intentionally to complainant through Post dated 21.01.2022 and told to complainant through letter dated 19.01.2022 in second paragraph that all had been done by rules on dated 27.08.2021 while it was wrong (as shown complainant's complaint dated 21.01.2022).

Above all shows that Previous Superintending of Post Head Post Office Bulandshahr was blaming and providing mental harassment to complainant from above PG Portal reports dated 24.09.2021, 01.10.2021, 20.10.2021 that had been issued intentionally against complainant by above Superintending Sir and new Superintending Sir want to talk from complainant (as told to complainant by above 03 persons dated 19.01.2022) but can not blame to all above authorities and can not provide mental harassment compensation to complainant that shows report dated 19.01.2022. In present, this is not a matter of Account Close that above authority is saying to complainant through letter PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 19.01.2022 because this is a matter of Mental Harassment compensation and blamed to complainant by above all authorities intentionally. Above letter dated 19.01.2022 (second paragraph reply) has been given in attached complaint dated 21.01.2022 in details.

In present, Complainant wants 'MENTAL HARASSMENT COMPENSATION' and a legal action on above all authorities that has been discussed from Post Assistant (Saving Bank), Postmaster Head Post Office Bulandshahr-203001 (U.P.) and Shri M.S. Dagur (PRI(P) Mobile No. 7983613213 (Three persons) at complainant residence on dated 19.01.2022 before above from Directorate of Public Grievance New Delhi (pgofficer@dpg.gov.in) dated 27.10.2021, DPG New Delhi Officer Shri Anant Kumar Tel. No. 01123363733 dated 06.10.2021 and 01.11.2021 and DPG New Delhi Officer Tel.No. 01124675763 dated 16.11.2021 through complainant's complaint DPG/P/2021/80827 and The District Magistrate Collectrate Office Bulandshahr Tel.No. 05732280351 dated 08.10.2021 and Mobile No. 9454417563 (Whatsup Number) dated 28.09.2021.

Please investigate above matter and take a legal action on the right facts on above all authorities so that the complainant might escape from mental harassment again and again and take right justice with Mental Harassment Compensation. Full details of the complaint have been given in the attached PDF file (main complaint dated 21.01.2022).

Your's faithfully

/

Anurag Agarwal

Bulandshahr-203001 (U.P.)

9873649954, 9927269154

Mail ID's : anu7321@gmail.com



Copy for Information To & take an action on complainants complaint To (In Corona and Omicron) :-

1. The Superintending of Post, Head Post Office Bulandshahr-203001 (U.P.) (via mail 'Dobulandshahr.up@indiapost.gov.in, bulandshahrho@indiapost.gov.in, Postmasterbsr@gmail.com, posts@indiapost.gov.in' dated 21.01.2022).

2. The Chief Postmaster General, Uttar Pradesh Circle Lucknow-226001 (via mail 'cpmg_up@indiapost.gov.in' dated 21.01.2022).

3. The District Magistrate, Bulandshahr-203001 Uttar Pradesh (Via Whatsup 9454417563 dated 21.01.2022).

4. The City Magistrate, Bulandshahr-203001 Uttar Pradesh (Via Whatsup 9454416726 dated 21.01.2022).

5. The C.D.O. Bulandshahr-203001 Uttar Pradesh (Via Whatsup 9454465052 dated 21.01.2022).

6. The SP Crime, Bulandshahr-203001 Uttar Pradesh (via mail 'sspbhr-up@nic.in' dated 24.01.2022).

7. The DIG, Meerut. (via mail 'digrmrt@nic.in' dated 24.01.2022).

8. The DGP U.P./DGP HQRS, Lucknow. (via mail 'dgpcontrol-up@nic.in' dated 26.01.2022).

9. The ADG (L&O)/DGP HQ, Lucknow. (via mail 'adglo@up.nic.in' dated 26.01.2022).

10. The ADG (ESTT.)/DGP HQRS Lucknow. (via mail 'igestt@up.nic.in' dated 26.01.2022).

11. The ADG (ADMIN.)/DGP HQRS, Lucknow. (via mail 'igadmin-up@nic.in' dated 26.01.2022).

12. The IG, Meerut Zone. (via mail 'igzonemrt-up@nic.in' dated 25.01.2022).

13. The Commissioner of Police, Lucknow. (via mail 'cp-pol.lu@up.gov.in' dated 26.01.2022).

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PLEASE TAKE A REFERENCE OF LETTER NO. 174-75 DATED 03-02-2022 WITH ATTACHED LETTER NO. PG/PORTAL-334/2020-21, BULANDSHAHR DATED 02.02.2022 sent through dmbul@nic.in In which Superintending of Post told that complainant's correspondence on PG Portal, Jansunwai Portal and National Consumer Helpline and other offices was useless then complainant wants to ask that Missed call, sent Inspector for written testimony after that change written testimony and blame to complainants in reports, hide rules, involve to complainant in a long process, close ATM card without application and do not provide block number to complainant, anytime correspondence with letters and anytime correspondence with missed call and anytime correspondence to sent account closure form intentionally, first provide mental harassment and blame to complainant through letters after that provide offer of ATM card through missed call on complainant number, what above and below given points is a sign of good work, what above and below given points are in guidelines? ANY PERSON AND CUSTOMER (LITERATE OR ILLITERATE) WILL NOT BEAR ABOVE or ANY AGENCY AND REPUTED PERSON OF ANY DEPARTMENT WILL NOT SAY (ABOVE AND BELOW GIVEN POINTS) RIGHT.



IT IS A ONE SIDE DECISION THAT HAS WRITTEN IN REPORTS PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 24.09.2021 and PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 01.10.2021, 20.10.2021, 19.01.2022, 02.02.2022 (Reference DPG/P/2021/80827 DATED 02.09.2021 reports issued from Superintending of Post Head Post Office Bulandshahr IN WHICH IGNORED TO COMPLAINANT REPLY.



COMPLAINANT WANT TO ASK ONE THING THAT IF SUPERITENING OF POST AND HIS OFFICERS WERE RIGHT IN COMPLAINT THEN WHY THEY PROVIDED OFFER TO COMPLAINANT TO ACCOUNT CLOSE AND ATM CARD AGAIN AND IF COMPLAINANT WAS RIGHT THEN WHY WRITTEN TESTIMONY OF COMPLAINANT HAD DONE AGAIN AND AGAIN DATED 02.09.2021, 22.09.2021, 29.09.2021?



COMPLAINANT WANT TO ASK ONE THING FROM SUPERITENING OF POST AND HIS OFFICERS AND AUTHORITY WHO IS SEEING MY COMPLAINT THAT if ANY CUSTOMER APPLY FOR ATM CARD SPECIALLY IN HEAD POST OFFICE BULANDSHAHR THEN IT IS IN RULE AND GUIDELINES OF HEAD POST OFFICE BULANDSHAHR THAT CUSTOMER FIRST FILL UP FORM OR GIVE APPLICATION FOR APPLY AN ATM CARD, SECOND THING IS THAT IF ANY CUSTOMER TAKE MORE AMOUNT THEN ACCORDING RULE OF HEAD POST OFFICE BULANDSHAHR CUSTOMER WILL GIVE PAN CARD COPY, THIRD THING IS THAT IF ANY CUSTOMER WILL WITHDRAWAL AMOUNT FIRST CUSTOMER WILL FILLUP WITHDRAWAL FORM, ALL ABOVE ARE IN RULE IN HEAD POST OFFICE BULANDSHAHR. BUT WHERE ANY CUSTOMER SPECIALLY OF HEAD POST OFFICE BULANDSHAHR WILL CLOSE ATM CARD THROUGH HEAD POST OFFICE BULANDSHAHR THEN ITS EMPLOYEES WILL NOT TAKE APPLICATION FROM CUSTOMER AND WILL NOT PROVIDE BLOCK NO. TO CUSTOMER. WHAT IT IS NOT A GUIDELINES OF HEAD POST OFFICE BULANDSHAHR IN WHICH SUPERINTENDING OF POST AND HIS OFFICERS ARE WRITING IN REPORT PG/PORTAL-334/2020-21, BULANDSHAHR DATED 02.02.2022 THAT complainant's correspondence on PG Portal, Jansunwai Portal and National Consumer Helpline and other offices was useless.



1. A CALL HAS DONE FROM The District Magistrate Collectrate Office Bulandshahr Tel.No. 05732280351 ON dated 08.10.2021 TO COMPLAINANT IN WHICH LISTENED TO COMPLAINANT AND CONSENT HAS GIVEN TO COMPLAINANT OF SATISFACTION.

2. A MAIL HAS DONE ON COMPLAINANT MAIL ID THROUGH 'PGOFFICER@DPG.GOV.IN' ON DATED 27.10.2021 WITH ATTACHED LETTER (PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 20.10.2021, (REFERENCE NO. DPG/P/2021/80827 DATED 02.09.2021) IN WHICH A CONSENT HAS GIVEN TO COMPLAINANT OF SATISFACTION BY SHRI ANANT KUMAR TEL. NO. 01123363733 DIRECTORATE OF PUBLIC GRIEVANCE NEW DELHI.

3. MISSED CALL COMES UNDER THREAT AND IT IS NOT A PART OF COMMUNICATION AND ALSO IT IS NOT IN GENERAL TREND that has done by Mr. Jordan J (true caller name) said name Mr. Abhishek (Steno) Bulandshahr Divisional Office India Post Mobile No. 7017762429 fearing to complainant to give missed call two times in 03:59 PM dated 19.01.2022 and after that call in 03:59 PM dated 19.01.2022 on complainant Mobile no. 9927269154 REGARDING TO CLOSE SAVING ACCOUNT AND A PRESSURE HAS MADE ON COMPLAINANT TO SENT THREEE PERSONS - Post Assistant (Saving Bank), Postmaster Head Post Office Bulandshahr-203001 (U.P.) and Shri M.S. Dagur (PRI(P) Mobile No. 7983613213 (Three persons) at complainant residence Shastri Nagar Gali No.2, Bye Pass Road, Bulandshahr-203001 (U.P.) on dated 19.01.2022 time 05:00 PM in Corona and Omicron without any prior information, any call, any letter regarding to talk about complainant's complaint after that Account Closure Form SB-7A has sent intentionally to complainant through Post dated 21.01.2022 on behalf of Superintending of Post Head Post Office Bulandshahr so that all complaints of complainant could be closed.

4. Previous Superintending of Post Head Post Office Bulandshahr was blaming and providing mental harassment to complainant from above PG Portal reports PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 24.09.2021, 01.10.2021, 20.10.2021 that had been issued intentionally against complainant by above Superintending Sir and new Superintending Sir want to talk from complainant (as told to complainant by above 03 persons dated 19.01.2022) but can not blame to all above authorities and can not provide mental harassment compensation to complainant that shows report dated 19.01.2022. In present, this is not a matter of Account Close that above authority is saying to complainant through letter PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 19.01.2022 because this is a matter of Mental Harassment compensation and blamed to complainant by above all authorities intentionally.

5. Postmaster Head Post Office Bulandshahr Mobile No. 9627967147 dated 27.08.2021, Officer of Bulandshahr Divisional Office India Post Mobile No. 7017762429 (complainant testimony through phone dated 02.09.2021), Inspector Northern Circle Head Post Office Bulandshahr Mobile No. 9414245524 (complainant written testimony at residence dated 22.09.2021), Superintending of Post Head Post Office Bulandshahr dated 24.09.2021 and Inspector Circle Office Head Post Office Bulandshahr ((complainant written testimony at Head Post Office Bulandshahr through Letter No. BSR/Cl/Inquiry/Anurag Agarwal/2021, Bulandshahr Dated 02.09.2021 on dated 29.09.2021), 01.10.2021, 20.10.2021 (dates that mentioned with above all persons names was inquiry and written testimony dates that has written with full details in attached main complaint 21.01.2022) knew very well that application was mandatory before closing ATM card but did not confirm it to complainant in beginning, hide above rule and involved to complainant in a long process on above dates by above all authorities that shows complainant's mental harassment and blamed to complainant in reports PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 24.09.2021 and PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 01.10.2021, 20.10.2021 (Reference DPG/P/2021/80827 DATED 02.09.2021 issued from Superintending of Post Head Post Office Bulandshahr as well as all complaints of complainant had been closed on PGPortal, Director of Public Grievance New Delhi by above all authorities that shows above all reports issued from Superintending of Post Head Post Office Bulandshahr.

6. The complainant wants to ask that seeing my complaint that the complainant had contacted to Mr. Suraj Prakash, Post Assistant (Saving Bank) Head Post office Bulandshahr on dated 27.08.2021 and requested to update the passbook before submitting withdrawal form SB7 of Rs. 2421.00, passbook had not updated by him after that he clearly told in his written testimony report PG/PORTAL-334/2020-21 BULANDSHAHR, DATED 01.10.2021 that 'The complainant told him to close saving account but passbook had not given on dated 27.08.2021 by complainant'. If passbook had not given on dated 27.08.2021 by complainant, how (Rs. 2421.00-1900.00 = 521.00) entry had done by Mr. Suraj Prakash in complainant passbook. How it is possible that first withdrawal form Rs. 2421.00 (had seen to Inspector Sir on dated 22.09.2021 in written testimony) that had filled by complainant with aadhar card copy had returned by Mr. Suraj Prakash on dated 27.08.2021 because of account signature mismatch and second withdrawal form of Rs. 1900.00 without aadhar card copy had passed with the above same wrong signature by Mr. Suraj Prakash. After that complainant wants to ask that when complainant contacted to Postmaster Head Post Office Bulandshahr Mobile No. 9627967147 on dated 27.08.2021 regarding complaint, complaint had not taken and listened by him after that he clearly told in report PG/PORTAL-334/2020-21 BULANDSHAHR, DATED 01.10.2021 that 'daily he talk many customers and do not any remember about Anurag Agarwal'. Then when complainant was requesting for complaint from Postmaster Sir he did not listen to complainant and told he do not remember about Anurag Agarwal after that he visited on dated 19.01.2022 at Anurag Agarwal residence without any prior information and letter regarding to talk complaint. What is the best policy and guidelines of Head Post Office Bulandshahr. Above all comes under forgery and any literate agency and officer who are seeing the above case will not say justify to above. PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 24.09.2021 and PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 01.10.2021, 20.10.2021, 19.01.2022, 02.02.2022 (Reference DPG/P/2021/80827 DATED 02.09.2021 reports issued from Superintending of Post Head Post Office Bulandshahr are a certificate that are blaming to complainant (see attached complainant's complaint 21.01.2022) and after that above Superintending of Post providing a offer to complainant of Account close or ATM card through missed call by Steno and through letter to make pressure so that all complaints of complainant could be closed.

7. Bulandshahr Divisional Office India Post Mobile No. 7017762429 officer told to complainant that account could not be closed because of system error and Superintending of Post told in report PG/PORTAL-334/2020-21, BULANDSHAHR, DATED 02.02.2022 that account could not be closed because of Finacle rule. Above are vice versa statements.

In present, Complainant wants 'MENTAL HARASSMENT COMPENSATION' and a legal action on above all authorities that has been discussed from Post Assistant (Saving Bank), Postmaster Head Post Office Bulandshahr-203001 (U.P.) and Shri M.S. Dagur (PRI(P) Mobile No. 7983613213 (Three persons) at complainant residence on dated 19.01.2022 before above from Directorate of Public Grievance New Delhi (pgofficer@dpg.gov.in) dated 27.10.2021, DPG New Delhi Officer Shri Anant Kumar Tel. No. 01123363733 dated 06.10.2021 and 01.11.2021 and DPG New Delhi Officer Tel.No. 01124675763 dated 16.11.2021 through complainant's complaint DPG/P/2021/80827 and The District Magistrate Collectrate Office Bulandshahr Tel.No. 05732280351 dated 08.10.2021 and Mobile No. 9454417563 (Whatsup Number) dated 28.09.2021.

Please investigate above matter and take a legal action on the right facts on above all authorities so that the complainant might escape from mental harassment again and again and take right justice with Mental Harassment Compensation. Full details of the complaint have been given in the attached PDF file (main complaint dated 21.01.2022).

IF ANY HARM THAT HAS SHOWN ABOVE COMPLAINANT TAKES FROM SUPERINTENDING OF POST HEAD POST OFFICE BULANDSHAHR AND HIS OFFICERS THEN COMPLAINANT WILL GIVE HIS COMPLAINT TO MEDIA BECAUSE COMPLAINANT CAN NOT BEAR THREAT OF MENTAL HARASSMENT AND MISSED CALL IN WHICH ACTION HAS NOT TAKEN TILL NOW.