Complaint COurier Boy not reached to home and Package return without Informing to concern

  • DTDC Courier Customer Care Number Complaint Email Id & Office Address - COurier Boy not reached to home and Package return without Informing to concern
    Ravi Khatri on 2021-07-28 13:21:37

    Courier Consign (Z81839191)WIth due concern to the lodged complaint I had not received any call from your office regarding collection of courier and it is being returned without any notification or call to the Indore office and person Incharge is making wastage of time by not responding for the long day.In this approach this is details for package response On 25th July night i received a message a packet is received for delivery  and Code for this delivery is 9757 it is received at 10:22 PMon other day 26th There is rain fall so i expect it will received on 27th July to me .On Today 28th July when i Called your office 9AM -10 AM no person is respond to call and also mobile number (9425093449 ) is switched off. Than after i reported to your office for necessary action and again called to courier office at  10:30 after 6-7 attempt my call got connected .He told me to call after 30 minutes than again I called at 11:00 he told me he will  respond me in half an hour.Again when I called person 12:49 PM He is responding that the packet is refused by me .If person is not reached to my home How could my pacakge is refused and returned to Indore office without intimating me.
    Kindly put the favorable response else i will move for legal action .