Complaint LED light for Viewing slit not available .

  • KENT Water Purifier Customer Care Number, Email ID, Office Address, Complaint and Review - LED light for Viewing slit not available .
    SUNIL KUMAR JOHAR on 2021-06-26 15:36:22

    My Machine registered against Sunil Kumar Johar 9650990405

    Machine bar Code KR1505019452

    It is working without LED light in the tank viewing slit for the past 3 years . Repeated requests for providing it in every service call have failed. Kindly arrange to fix at an early date.


    Recent SMS messages all dated 15 June 2021 reproduced below.

    Dear Customer, We have recd Rs 3700 against your case-id 210615-02152(Receipt No: 2SR0552106150517).Please call 9278912345 for any query. KENT


    Dear Customer,

    Your request 210615-02152 was registered with us & is allocated to ASHOK VIHAR SERVICE. No service charge will be applicable as machine is under AMC. Please wait for authorised engineer detail SMS or call on _ for further help. Also download Kent Service App from http://kent.co.in/app.

    You can also track your request's status from: https://fromkent.com/ys1PdiB. Expect a delay in service if COVID-19 restrictions are applicable in your city..

    KENT
    Regards
    Sunil Kumar Johar 317 SFS Flats
    Ashok Vihar Phase IV
    DELHI -110052