Complaint Misguide and taking extra charges by responding person

  • DTDC Courier Customer Care Number Complaint Email Id & Office Address - Misguide and taking extra charges by responding person
    Sundeep Garg on 2021-05-05 13:07:10

    Dear sir
    I Sundeep Garg booked a parcel from Delhi to Chennai on last Saturday ie 01/05/2021 with us number D81629651.At the time of booking, responding person Mr Subhash Tripathi told me that parcel will go through air cargo and charged me air cargo which I have paid and he assured me that delivery will be on Monday or Tuesday ie 03/05/2021or 04/05/2021. But later I came to know that my parcel was shipped under surface process instead of cargo, when I call Mr Subhash on Monday ie 03/05/2021, he told me that it was happened by mistake and assure me that extra charges taken for cargo will be return back and he will try to do best for early delivery of parcel. But as on today, neither he returned my extra money, nor replying my call
    So I request you to please look this case and do what you can
    Booking person Mr Subhash Tripathi
    M. No. 9891457615,8743076060
    Collecting person Mr Raj Kumar
    M. No. 9871950339
    Thanks
    Sundeep Garg