Complaint Complaint

  • IFB Customer Care Number Toll Free Number Complaint Email Id Office Address - Complaint
    Nilavazhagan on 2021-04-28 08:38:05

    Hello Team,

    Complaint reg number.9884228593
    If you contact me .8110868185
    Mail id.nilavazhaganguna1996@gmail.com

    This mail is to share my bad experience with your Customer Care services provided to me.

    First of all there was a first service made by your team and they informed us the Motherboard was at fault. So they requested for a change and we did the same. They charged 7000rs and the worst part is that still the issue was not fixed and now the machine is not all working once we start the machine all we hear now are some weird noises that is all. We also tried to reach your customer service again and was promised to send an technician to solve the issue but till date no one has shown up and also your customer service does not seem to care.

    Also the Service agent who showed up was not aware of any technical details of the machine and the service which he made.

    I was a long time customer of IFB and referred my relatives to buy your products. But never felt that my own words would back fire on me by this worst customer service experience.

    Important: I have conversation screenshot and videos with your service agent