Complaint Complaint regarding rtr 180 bs6 bike and service of vijay tvs annamalai nagar chidambaram

  • TVS Motor 24X7 Toll Free Helpline, Support & Complaint Email Address - Complaint regarding rtr 180 bs6 bike and service of vijay tvs annamalai nagar chidambaram
    Senthil karthikeyan R on 2020-12-16 21:42:13

    I have buyed a apache rtr 180 bs6 from vijay tvs on (11/11/2020). within a period of 1 month ( 300 kms ) I have faced the problem in gear. gear gets stucked while operating. And the timing chain noise is high. i have tell this complaints to the vijay tvs service center annamali nagar. they have check the bike and registered the problem but they did not solve the problem . they also creates a new problem, i.e., neutral indication light does not works while trying to repair the gear setup and the bike has also a starting trouble now. they have taken my bike for repairing from ( 11/12/2020) to ( 16/12/ 2020). but they did not know how to repair the bike. No skilled mechanic and service engineer are present in vijay tvs annamalai nagar. I reported to the owner of vijay TVS on (12/12/2020) he is also not responding properly. he was saying that we cant do anything thats your problem . we sell the bike and we got the money . Here after whatever the problem you facing is yours. We cant do anymore. If i ask to solve the problem again, they are raising the voice and order us to get out of the place.

    I have spent 1.33 lakhs for this bike and did not get any solution for my bike from them, even the bike has 5 years warranty . 1 st month itself they are not solving the issue