Complaint Bad customer service and not disclosed about the offer

  • Greentrends Customer Care Complaints And Reviews - Bad customer service and not disclosed about the offer
    Satya Ranjan Mohanty on 2020-11-14 15:25:16

    We regret to bring to your attention about the poor service and treatment that has been given at your Salon,Greentrend,Soubhagyanagar,Bhubaneswar.
    They donot disclose about the special offer provide by them.At the time of bill they just said that you are not elegible for our freeservice because we are providing freeservice at the bill of Rs2500/- and my bill was 2390/-,just
    Rs110/difference.Previously they did not disclose about that offer.If they disclosed before then definitely I availed that offer.As I m the regular customer of them.

    When it came to my notice I tried to discuss these aspects with the Salon Manager Mr.Soumya and he is very arrogant and irresponsible and not willing to answer any of my queries properly.

    They do not disclose about their offers,Kindly train them to give proper customer service.