Dear Sir / Ma'am,

I purchased TVS Apache 180CC on cash (no finance at all) from Kiran Automobiles (TVS Showroom), NH-58, Near Shahid Petrol Pump, Rohta Road, Meerut - 250502. I made a complaint on 9th October 2020 and the complaint number is TVS_GR_32340420.

Kindly read the following points to understand my grievance:
- It's now more than 3 months and I still have no papers (RC, Insurance, Pollution, etc). All I have is a hand made bill.
- More than 17 calls and reminders given to the dealer for the documents, but the result is zero.
- 27 calls made to TVS Customer Care, but result is zero.
- 5 emails sent to TVS Customer Care, but result is zero.
- Spent more than 30,000 Rs., but still the result is zero.
- I am a reputed citizen and always follow rules, but still faced traffic policemen thrice and actually got scolded by him. And obviously paid some amount as well.
- Who will be responsible if any accident would happen? No insurance.
- The most interesting thing, the dealer is really good at convincing people. If you guys will report any problem related to your bike, then he would say that you don't know how to ride a bike. After riding a bike for 24 years, I got the same comment. Isn't it interesting??
- There are still more things to tell but I can't post here. (Still trying to maintain the dealer's dignity as well mine)
- I was really happy with the services of Honda (by previous bike). But TVS is not at all good.

I purchased a bike from this dealer because it was nearby, that was my biggest mistake. Whatever positive comments you'll see is their own comments and feedback.

I would strongly recommend everyone to think before going here. I have all the proofs for the above stated points. Anyone can contact me at mraganksinghal@gmail.com.