Complaint Mr.

  • Urban Clap Customer Care Toll Free Number, Support Email Id, Office Address - Mr.
    Manik hasteer on 2020-08-08 20:42:05

    It is sad as I booked a service on Aug 08, 2020 for bathroom deep cleaning. The same was confirmed. However, I got a call that they do not have professional to come and when I Said I have confirmation they customer service said they will try. the service was for same day 7:30 PM. However, no back call received. I again put in the query on the app and got a call at 8 pm for the service which was to be done on 7:30 pm. they said nothing was worked out and can do in morning on Sunday (next day), I told them I already have 2 other services from them the next day one starting at 9 am and other around 4. So, They could do anytime from 10 am to 11:30 am. However, they again called back after 5-10 min and said it cannot be done.
    The best is that there is no facility to provide feedback to UC on their app for THEIR POOR Performance. You only rate once service is over, however, if they cancel, then you cannot rate anywhere. Very smart, but poor thinking as the word of mouth is enough advertisement.