Complaint Request to adjustment previous payment paid for last month bill and high bill raised

  • Paschimanchal Vidyut Vitran Nigam [PVVNL] Customer Care, Complaint and Reviews - Request to adjustment previous payment paid for last month bill and high bill raised
    KAMAL YADAV on 2020-06-10 17:36:33

    Dear Sir,

    1. Please make reference of my email dated 03 Jun & 04 Jun, 05 Jun, 08 Jun and 09 Jun 2020.

    2. Respected Sir, Despite addressing an email to all concerned department there is neither any reply nor action taken by them till date from your esteemed department regarding my issue. However, I would like to reiterate you once again that my electricity account number is 8494193310 at my residence address as Smt Kamal Yadav W/o Mukesh Yadav, Khasra No 300, Aurangashahpur, Golabadh, Rohta Road, Meerut.

    3. I have received electricity bill of Rs 4804 for the month with effect from 08 March to 22 May 2020. As I have already paid electricity bill of Rs 1000 and Rs 688 for the month of March and April respectively. However, the aforementioned bill paid amount is not yet deducted from the received bill.

    4. It is also informed you that every month we received a very high amount of electricity bill. Despite of this we are paying regularly every month in time before due date. UPPCL have overcharged the amount of electricity in bill. So a huge amount can not be afforded by a common man during every month.

    5. In this regard I called to electricity complaint number 1912 and they told me that this bill is received without adjustment of previous paid amount after a long time due to outbreak of Covid 19. They also told me that this high amount will be adjusted after a period of one month. I have told them that we have to pay this bill before 31 May 2020. Then they told me that If you want to resolve this issue soon you can visit nearest electricity office. So I visited Meerut electricity office at Sadar Bazar on 03 Jun 2020 and met to JE Sir for regarding my issue but there is no outcome for my problem. Sir it is also very difficult to visit the office for this issues every time due to lockdown in Covid 19 situation.

    6. Sir, Now I am compelled to write down an email to your esteemed office to kindly look into the matter and resolve the issues at the earliest. I am looking forward for a favourable response from your side Sir. I am awaiting your reply on the subject issues soon.

    Thanking you very much

    With Warm Regards,

    Kamal Yadav W/o Mukesh Yadav
    Dated 10 Jun 2020