Complaint PNR JZEFCF COK-JFK-COK

  • Etihad Airways India in Kochi - PNR JZEFCF COK-JFK-COK
    Viswanathan ellathu on 2020-04-15 10:57:15

    Dear sir, we have purchased two tickets under above PNR thru an agent mobile number +917306328084 Leny, passenger names are Mr Viswanathan Ellathu and Mrs Latha Viswanath. Due corona pandemic situation we are unable to travel and accordingly I have asked agent to cancel the ticket. Cancellation was confirmed by him. But refund not yet credited back to my account , saying not refunded by Etihad airways. I would appreciate if could kindly check your record whether it is refunded to his portal account or not. If not when can I expect this to to happen. I am a frequent traveller too. Request you to help me in this regard at the earliest. In case you need any more details please let me know.
    Best regards
    Viswanathan E
    Mobile 9447423001