Complaint Purchase of 24" Panasonic Led TV

  • Vasanth & Co Customer Care, Complaint and Reviews - Purchase of 24" Panasonic Led TV
    K. Bhoopathy Retired State Govt. Officer on 2020-02-19 19:23:04

    On 17.02.2020,regarding purchase of the said product, I paid Rs.8800/-vide invoice No.11131170018735 at Nanganallur Branch. During purchase I requested that supply could be made on 19.02.2020 morning since we would be out of station on 18.02.2020. On 19.02.20 nobody turned up. In spite of my repeated calls to the branch delivery was made at 12.30.pm.The delivery man received his charges and informed that in order to give connection. somebody will come. Since nobody turned up today,I made several calls to the branch and the only reply "will come and attend". Till this time 17.15 hrs. nobody has turned up. It is relevant to inform that there has been no response from a responsible person. Phone calls are attended a person stating that he is a worker. I don't know whether anybody will come and attend for connection. This being a reputed Concern my sincere submission is that it is not enough that DIRECTORS alone could be effective it is better that subordinates should also be responsible. Please consider and arrange to give connection to the TV. OR otherwise if it is not possible, please take back the product and return my money back on 20.02.2020 itself.