Complaint Bus would not stop at scheduled stoppage

  • South Bengal State Transport Corporation [SBSTC] Customer Care, Complaint and Reviews - Bus would not stop at scheduled stoppage
    kaushik ghosh on 2020-01-13 11:01:26

    I, Kaushik Ghosh, would like to inform that today i.e. on 13th january 2020, I booked a ticket in Karunamoyee to Salboni sbstc bus. I would get in the bus at airport stoppage beside the gurdwara. My ticket is as follows: Your TicketNo: P01200149930 ServiceName:KARUNAMOYEE-SALBONI-07:00 Journey Date:13/01/2020 PassengerName Kaushik.Ghosh DeptTime:07:00 DeptPlace:KARUNAMOYEE SeatNo:39 Fare:132 ServiceCharge 10,Thank you.
    But astonishingly, that bus was not give a stoppage at that stoppage. After the incident, I caught the habra-haldia bus from airport and came to kolaghat by paying Rs.66 more and there I caught the Salboni bus. I asked the conductor and driver both that why did they give the stoppage at airport, they apologize and also told that they are new in this route.
    I think this is not a fault of that driver or conductor, this is a fault of sbstc management who deploy the driver or conductor whom there is no idea of that route and stoppages.
    I faced a lot of problems during today with a penalty of Rs.66, even I couldn't get my allotted seat from kolaghat also.
    Who will give me the damarage today?
    If you give me the damarage, then it is ok, but if you don't,then I will go to consumer court against you.