Complaint Poor service centre service

  • Andheri Lenovo Service Center - Poor service centre service
    Cyril Vatteli on 2015-03-12 17:12:52

    Please do not take Lenovo - the service is really bad.
    I gave my phone to the Marol HCL Tower service centre of Lenovo and was told that in a week I would receive a call saying that the phone is fixed. I did not receive any call. When I called on Mar 5, I was told that the phone will be available on Mar 10. On Mar 10, I am told that it will be available the next day. Now I cant get through to the service centre- both the numbers - 40510229 + 40510231 are always busy. Also note that on Mar 5 when I had called them, the person on the other end repeatedly picked up the phone and cut the line. After I kept at it around 6 times then the lady finally spoke and said that there was some "connectivity issues."