Complaint Colour change of RAK HD Basil tile 1 m x 1 m

  • RAK Ceramics India Customer Care, Complaint and Reviews - Colour change of RAK HD Basil tile 1 m x 1 m
    Sebastian John on 2019-09-10 10:50:52

    I had purchased RAK basil tile of size 1m x 1m 1650 sft for the construction of villa at Kalamassery and when laying was in progress, we had found shortage of tiles, and the RAK executive (Sagar 9747293444)offered me to arrange same tile of other size 1.2 m x .80 m 392 sft, but when it started laying we found that the colour is different from the earlier tiles, and we contacted both the supplier (Kaitharam ) and the executive but there was hardly any responce and stopped picking the phone. I have even asked them to supply me at least 5 tiles of earlier colour,(ready to pay additionally) to adjust where the joining areas with two shades, but they didn't respond.
    It is very very sad and bad situation and I dont know how to deel with.