Complaint Cheated me by the BIG manager of Rs 500/-

  • BigC Mobiles Customer Care Phone Number, Email ID, Toll Free, Complaint and Reviews - cheated me by the BIG manager of Rs 500/-
    ramakrishna on 2019-08-13 17:20:35

    Sir,

    Yesterday i have Purchase lenova k9 in Big C in Manjera Majestic Commercial complex, first he said the final cost is Rs 7000/- of the lenova Kp Mobile. but he has taken form my credit card of Rs 7498/-

    Point 2: in scratch card i got the insurance for damage of phone. in lenova K9 its by default insurance is they.

    Point 3 Sale representative told me sir if you purchase this mobile you get inbase home como for Rs 300/-. and i have taken it.
    but Bill Raised to 800 Rs. mover over charger pin in that combo is not suitable of lenovak9.

    At that time i have little bit confused. and i have given my credit card. he has scaped for Rs 7498/- and taken 300 Rs for inbase home come.

    When i have gone to home and checked the bill. bill structure is differen form which i have taken. in the evening i went and asked the Manger he saying the bill the right i have convertd your insurance in to inbase home come actually price is Rs 800/-.
    i have adjusted .

    IS THIS RIGHT WAY OF BIG-C TO DEAL WITH CUSTOMER.
    PLEASE TAKE THIS ISSUE AS SERIOUSLY AND RESOLVE MY ISSUE.

    i have mail to custiomer care on 12-08-2019 and 13-08-2019 from rk_nani @yahoo.com

    THANKING YOU
    M.RAMAKRISHNA
    986607441