Complaint Private Service

  • Via.com / Flightraja Travels Customer Care, Complaint and Reviews - Private Service
    Wilfred Francis Crasta on 2019-05-02 16:34:34

    I would like to state that I had tried to make a flight booking on 20th Aril, 2019 in the name of Mr. Sri Jitu Shill from Bangalore to Guwahati flight date 22nd April, 2019 (Monday) via Indigo Airline flight 6E-524. The booking was made on Via.com site.

    While making payment after entering all data, it had shown an error in the system and no booking received. But the amount has been debited from my account for the ticket cost Rs. 14,779.80 (Rupee Fourteen Thousand Seven Hundred Seventy Nine & 80 ps. Only).

    While checking in the bank it has been credited in the name of Flight Raja Travels Pvt Ltd.

    I request you to investigate and arrange to refund the said amount to my below account.