CARS-24 STOP MAKING FOOLS OF CUSTOMERS & DOING DEVALUATIONS OF CARS BY PUTTING YOUR FALSE & FOOLISH REMARKS GIVEN BY YOUR NON-PROFESSIONAL UN-EXPERIENCED ELEVATORS ........


This is to bring to your kind notice that i posted a add for selling my car Bezza ZDI 2016 model 33000km single hand driven car and representative from your company approached me and forced me to visit your outlet at Dwarka Sector-20 on 20th April-19.

My Experience:
Everyone was so busy in their own sweet work that customer looks have no value.
They talk interact with customer as if they are doing some charity to him by simply making him stand and do the entire conversation.
Inexperienced non professional staff for valuation of cars.
I would like to inform you that you have non technical unprofessional and totally inexperienced staff for valuation of cars and cars 24 claiming for best value you people are devaluation the customers cars value because of your staff who doesn't know what is accessories what is roof wrap etc.

Your Evaluates has put a remark for my car on your auction site to brokers as roof painted and where there were crome fitted which has been removed and double tape was there put as fog light broken and quoted me a price of 655000/ and 5000/ to be deducted as service charges where as after that your broker only called and offered me a much much higher price. I think either there is some understanding between your office staff elevators and your brokers that they offer less price through cars 24 by putting all these foolish remarks and than your broker calls and give a higher value on the same car where as if i put it on your online valuation it says:

Excellent @-858753-882830.
Very Good @-810598-870791.
Good @-690212-822637.
Fair @-642058-702251.

I would request Cars 24 to immediately remove all the documents for my car as well as remove all the pictures of my car as well as your foolish remarks from your website and all related places where ever you have forwarded or shared and give a confirmation mail to me for the same or else i will be forced to take up the matter to necessary forums, social media, google.

You are requested to please give the explanation and update for removing my cars details and documentation from all your web site auction portals and brokers or else than i will be forced to take further action on the same.

waiting and hoping for a prompt action and response from your end.

Thanks & Regards

Sanjeev Srivastava
09811158487